:root{--bg: #090c14;--bg-soft: #0d1120;--surface: #121729;--surface-2: #1a2036;--surface-3: #212944;--border: rgba(255, 255, 255, .08);--border-strong: rgba(255, 255, 255, .14);--text: #f2f4fa;--text-dim: #9099b5;--text-faint: #5c6484;--accent: #4f7cff;--accent-2: #8b5cf6;--accent-soft: rgba(79, 124, 255, .14);--accent-grad: linear-gradient(135deg, #4f7cff 0%, #8b5cf6 100%);--news: #4f7cff;--docs: #a78bfa;--tickets: #f59e0b;--danger: #f43f5e;--danger-soft: rgba(244, 63, 94, .14);--success: #22c55e;--success-soft: rgba(34, 197, 94, .14);--warning: #f59e0b;--warning-soft: rgba(245, 158, 11, .14);--info: #38bdf8;--info-soft: rgba(56, 189, 248, .14);--muted-soft: rgba(144, 153, 181, .14);--radius-sm: 8px;--radius: 14px;--radius-lg: 20px;--shadow-card: 0 1px 2px rgba(0, 0, 0, .4), 0 8px 24px -8px rgba(0, 0, 0, .5);--shadow-pop: 0 20px 60px -12px rgba(0, 0, 0, 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var(--border);border-radius:var(--radius-sm);color:var(--text);padding:10px 13px;width:100%;transition:border-color .15s,box-shadow .15s,background .15s}input::placeholder,textarea::placeholder{color:var(--text-faint)}input:focus,textarea:focus,select:focus{outline:none;border-color:var(--accent);background:var(--surface-3);box-shadow:0 0 0 3px var(--accent-soft)}textarea{resize:vertical;min-height:150px;font-family:JetBrains Mono,SF Mono,Consolas,monospace;line-height:1.55}select{-webkit-appearance:none;-moz-appearance:none;appearance:none;background-image:linear-gradient(45deg,transparent 50%,var(--text-dim) 50%),linear-gradient(135deg,var(--text-dim) 50%,transparent 50%);background-position:calc(100% - 18px) center,calc(100% - 13px) center;background-size:5px 5px,5px 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7px;border-radius:999px;font-size:11px}.chip:hover{color:var(--text);border-color:var(--border-strong)}.chip.active{background:var(--accent-soft);border-color:#4f7cff66;color:var(--text)}.chip.active .n{background:var(--accent);color:#fff}.empty-state{display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center;padding:56px 24px;color:var(--text-dim)}.empty-state .eicon{width:56px;height:56px;border-radius:16px;background:var(--surface-2);display:flex;align-items:center;justify-content:center;margin-bottom:16px;color:var(--text-faint)}.empty-state h3{margin:0 0 6px;font-size:15px;color:var(--text)}.empty-state p{margin:0;font-size:13.5px;max-width:340px}.loading-state{padding:56px 24px;text-align:center;color:var(--text-dim);font-size:13.5px}.modal-backdrop{position:fixed;top:0;right:0;bottom:0;left:0;background:#04060cad;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);display:flex;align-items:center;justify-content:center;z-index:50;padding:24px;animation:fadeIn .15s ease-out}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}.modal{width:640px;max-width:100%;max-height:88vh;overflow-y:auto;background:var(--surface);border:1px solid var(--border-strong);border-radius:var(--radius-lg);padding:28px;box-shadow:var(--shadow-pop);animation:popIn .16s ease-out}@keyframes popIn{0%{opacity:0;transform:translateY(8px) scale(.98)}to{opacity:1;transform:none}}.modal.modal-wide{width:820px}.modal h2{margin-top:0;font-size:18px}.modal-actions{display:flex;justify-content:flex-end;gap:10px;margin-top:22px}.lang-tabs{display:flex;gap:6px;margin-bottom:20px}.lang-tabs button{padding:7px 16px;background:var(--surface-2);border:1px solid var(--border);color:var(--text-dim)}.lang-tabs button.active{background:var(--accent-grad);border-color:transparent;color:#fff}.ticket-modal{width:720px;display:flex;flex-direction:column;max-height:86vh;padding:0}.ticket-modal .t-head{padding:22px 26px;border-bottom:1px solid var(--border)}.ticket-modal .t-head .t-top{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:6px}.ticket-modal .t-head h2{margin:0;font-size:17px}.ticket-modal .t-meta{display:flex;gap:8px;flex-wrap:wrap;align-items:center;color:var(--text-faint);font-size:12.5px;margin-top:10px}.ticket-modal .t-controls{display:flex;gap:8px;padding:14px 26px;border-bottom:1px solid var(--border);background:var(--surface-2)}.ticket-modal .t-controls select{width:auto;min-width:150px}.thread{flex:1;overflow-y:auto;padding:22px 26px;display:flex;flex-direction:column;gap:14px}.bubble-row{display:flex}.bubble-row.from-admin{justify-content:flex-end}.bubble{max-width:78%;padding:11px 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